Service industries are continuously striving to provide exceptional customer journeys. In this dynamic landscape, Lean Six Sigma stands out as a powerful framework for improving service operations. By identifying and eliminating bottlenecks, Lean Six Sigma empowers service providers to streamline processes, decrease costs, and ultimately cultivate

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In today's dynamic market landscape, understanding your customers' needs and desires is paramount for success. Gathering customer feedback provides invaluable insights into their perceptions, preferences, and pain points. This step-by-step guide will equip you to effectively discover the voice of your customers and leverage it to drive business gro